Answers to frequently asked questions

Here you can find answers to frequently asked questions.

Running the Setup prompts a message which is invited in to vote. Click Yes and the program files can be copied into the program directory.

When you download and run an executable file from the Internet, then the message appears: Do you want to run this file? Click Run, if you downloaded this file from

A license key can't be used at the same time on multiple systems. When the license key should be used on another system, the license key must be removed or the software must be uninstalled. For information to remove the license key from the configuration, see the order page.

The following files are missing or not correctly registered on the system:

  • itircl.dll
  • itcc.dll
  • itss.dll

With the setup of Memo-Book or this patch this files are installed and registered properly.